Importance of Feedback-giving critical feedback
I would like to thank all my readers for their responses and comments on the topic `Feedback`. As promised, the new article will focus on giving critical feedback. One thing was great in the comments that were in agreement with the feedback for the improvement in the performance of an individual and the institution. But the question is ` What is the better way of delivering bad news? ‘The answer has been given in chapter 4 of the book` Delivering Effective Feedback. ` This is the summary of a full-length HBR article by Jean-Francois Manzoni. Remember a situation in which the conversation between you and your teammate (to whom you gave critical feedback) turns out to be bad despite your best efforts. The tempers flare up and no one is listening to the other and you end up in a worse situation than what you started with. Would you place the entire blame on the person being given feedback or shoulder responsibility on yourself because you could not convey bad news appropriately? There